Shipping policy
At Fillaree, we’re all about sustainability, which means we ship with care—minimizing waste while getting your refills and feel-good goodies to you as quickly as possible! 🌿✨
Shipping Timeline
📦 Processing Time: Orders are packed with love and care and typically ship within 2-4 business days (excluding weekends and holidays).
🚚 Shipping Options:
- Standard shipping: 3-7 business days
- Expedited shipping: 2-3 business days
- Local pickup: Available at our storefront in Durham, NC!
Once your order ships, you’ll receive a tracking number so you can follow its journey to you.
Sustainable Packaging
We keep it green! ♻️ Your order is packed using minimal, eco-friendly materials, including compostable, recyclable, and reusable packaging.
Where We Ship
We currently ship across the U.S. (including Hawaii & Alaska) and hope to expand internationally in the future!
Lost, Stolen, or Damaged Orders
We want you to love your order! If anything goes wrong in transit, email us at hello@fillaree.com within 7 days of delivery, and we’ll make it right.
Stay in the Loop!
At checkout, you’ll have the option to sign up for SMS updates to get exclusive offers, early access to sales, and sustainability tips—straight to your phone! 📲💚
Questions?
We’re here to help! Reach out to hello@fillaree.com for any shipping-related inquiries.
Thanks for choosing Fillaree—your sustainable, refillable journey starts here! 💚♻️